
ICT Systems Specialist
2 days ago
We are seeking a skilled ICT Systems Specialist to join our team.
Key Responsibilities:- Provide technical support and oversight of our IT systems and services;
- Develop and maintain a cohesive working environment for team members;
- Stay up-to-date with current developments in line with operational requirements, identifying needs for further professional development;
- Monitor the Service Desk queue to ensure timely action on all ticket requests;
- Analyse the Service Desk incident queue to develop a proactive approach to problem solving and optimising time spent.
The ideal candidate will be a committed professional, keen to learn and grow in skills and knowledge relevant to IT systems and projects, and willing to take initiative as a team player.
Requirements:- Strong technical skills, including proficiency in operating systems, software applications, and networking protocols;
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders;
- Proven ability to stay organized, manage multiple priorities, and meet deadlines;
- Familiarity with IT service management frameworks and tools;
- Continuous learning mindset, with a desire to stay up-to-date with emerging technologies and trends.
A dynamic and supportive work environment, opportunities for growth and professional development, and a competitive compensation package.
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