Lived Experience Consultant
1 week ago
About the Position:
This role is responsible for managing a critical internal consultancy stream within a government department's mental health and wellbeing commission. The key responsibilities include line management, project oversight, and general duties such as strategic development, project management, stakeholder engagement, and liaison across the organisation.
The consultancy stream provides essential services across the full range of departmental functions, including complaints, stakeholder engagement, and performance monitoring. The stream is also building a portfolio of work through various projects related to mental health and wellbeing policy.
As a successful candidate, you will be someone with lived experience of mental illness or psychological distress, able to work from a lived experience perspective, manage and support organisational change processes, and possess excellent communication skills.
About Us:
We aim to create a future where people are the healthiest they can be. We strive to support people in staying healthy and safe, while delivering a world-class healthcare system that ensures everyone can access safe, quality care leading to better health outcomes.
Key Responsibilities:
- Strategic planning: Inspire a sense of purpose and direction within context, understand our current and future role, and consider the ramifications of issues and long-term impact of our work.
- Systems thinking: Formulate potential courses of action to achieve objectives based on an in-depth understanding of the business environment and its systems, establish an integrated perspective of our services, and identify leverage points where intervention will add value.
- Stakeholder management: Identify and manage complex and often competing needs of senior executives and leaders, identify issues in common for one or more stakeholders, and use them to build mutually beneficial partnerships.
- Project management: Consult, liaise with, and influence key stakeholders, produce detailed project plans, monitor performance against objectives, manage project risks and issues, and ensure project objectives are met.
- Service excellence: Plan and design delivery strategies that ensure outcomes of appropriate quality are delivered within time and resource parameters.
- Self-management: Invite feedback on your behaviour and impact, use new knowledge or information about yourself to build a broader understanding of your behaviour and the impact it has on others.
Personal Qualities:
- Creativity and innovation: Generate new ideas, draw on a range of information sources to identify new ways of doing things, actively influence events and promote ideas.
- Decisiveness: Take rational and sound decisions based on a consideration of the facts and alternatives, make tough decisions sometimes with incomplete information.
- Developing others: Actively seek to improve others' skills and talents by providing constructive feedback, coaching, and training opportunities.
- Teamwork: Cooperate and work well with others in pursuit of team goals, collaborate and share information, show consideration, concern, and respect for others' feelings and ideas.
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