Cybersecurity Partnership Specialist

2 weeks ago

Lake Argyle, Australia Arctic Wolf Full time

At Arctic Wolf, we're seeking a talented Concierge Security Engineer 2 to join our team of security experts. This role is a key member of the Concierge Security Team, delivering world-class Arctic Wolf security services to our customers.

About the Role:

  • Create and maintain outstanding partnerships with customers.
  • Support the direct delivery of Arctic Wolf network and endpoint security solutions, including investigating security events, configuring, troubleshooting, and verifying data sources.
  • Action or escalate customer requests for guidance, information, or support in a timely manner, coordinating efforts with other teams as needed.
  • Proactively interact and communicate with internal and external stakeholders.

The Concierge Security Engineer 2 combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful candidate will possess strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.

About Us:

Arctic Wolf is a leading security operations company that's committed to protecting our customers' sensitive data and seeking to end cyber risk. We believe in diversity and inclusion, and we value the unique qualities and perspectives that all employees bring to the organization. We celebrate unique perspectives through our Pack Unity program, which creates a platform for all voices to be heard. We also believe in corporate responsibility and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community.

What We Offer:

  • Equity for all employees.
  • Bonus or commission pay based on role.
  • Flexible time off, paid volunteer days, and paid parental leave.
  • 401k match.
  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Agreement.
  • Voluntary Legal Insurance.
  • Training and career development programs.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. We strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible.

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