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Automotive Sales Specialist

7 days ago

Cairns, Queensland, Australia Avis Budget Group Full time
Career Opportunity

We are seeking a skilled and customer-focused individual to join our team as an Automotive Sales Specialist. In this role, you will be responsible for interacting with customers, completing rental bookings, and providing exceptional customer service.

Responsibilities
  • Interact with customers at the rental counter, completing rental bookings and responding to general inquiries.
  • Review customer requirements and determine the most suitable rental options, taking into account ABG's various add-ons and services.
  • Communicate rental procedures and guidelines to customers, ensuring a smooth rental experience.
  • Complete rental bookings accurately and efficiently.
  • Provide excellent customer service, answering questions and addressing concerns in a professional and courteous manner.
Requirements
  • A full and valid driver's licence.
  • Ability to work in a fast-paced environment while delivering exceptional customer service.
  • Previous experience within retail, hospitality, customer service, or similar roles.
  • Ability to follow procedures and adhere to company guidelines and standards.
  • Comfortable learning and using various computer systems to accurately input rental information.