Dental Receptionist

7 days ago


Brisbane, Queensland, Australia Bupa Dental Care Full time
About the Role

Bupa Dental Care is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our experienced team.

Key Responsibilities
  • Meet and greet patients, ensuring a positive first impression and patient journey
  • Manage appointments, answer phone calls, and update patient records with accuracy and efficiency
  • Coordinate care packages for patients, working closely with clinicians to deliver high-quality care
  • Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
  • Provide excellent customer service face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team in maintaining a smooth practice operation
  • Handle payments and maintain patient confidentiality
Requirements
  • Ability to work positively and professionally in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, with proficiency in Microsoft Word and Outlook
  • Previous experience promoting company products and services
  • Preferred experience in dentally-related roles
What We Offer
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy support for various health-related issues
  • My Bupa Extras, offering discounts and benefits for financial wellbeing
  • Access to discounted dental insurance for immediate family members
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine

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