Quality Assurance Specialist

3 weeks ago

Sydney, New South Wales, Australia Jacobs Full time
About the Role

We are seeking an experienced Quality Advisor to join our Quality Team, reporting to the ANZ Quality Manager. This role offers flexibility to be based anywhere across Australia.

As a Quality Advisor, you will play a pivotal role in supporting multi-disciplinary projects indirectly. This influential position involves collaborating with leadership, operations, and project delivery teams to enhance quality across the business and ensure client expectations are being met.

Key Responsibilities
  • Leadership and Influence: Provide visible and consistent leadership in quality assurance across the business, engaging with leaders, key project roles, and employees at all levels.
  • Client Service Excellence: Deliver exceptional client service by providing business quality insights, facilitating root cause and improvement workshops, and providing support to the ANZ Quality Manager.
  • Business Measurement and Improvement: Reliably perform, report, and close-out internal quality audits. Suggest, influence, and drive business improvements to ensure ongoing relevance of quality system requirements and documentation.
  • Stakeholder Collaboration: Partner with key functional stakeholders to ensure clarity on internal project delivery requirements, especially those related to ISO9001.
About Us

Jacobs is a global leader in providing professional, technical, and scientific services for a wide range of industries. We are committed to delivering exceptional client service and driving business improvements through quality initiatives.

We prioritize diversity, equity, and inclusion, and strive to create a culture where everyone feels valued, respected, and empowered to succeed.

At Jacobs, we offer a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive rewards package.

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