Retail Operations Manager

3 weeks ago


Adelaide, South Australia Savers Australia Full time

About Savers Australia

We're a global reuse champion with a passion for making a difference. Our team is dedicated to providing exceptional customer service and creating a positive impact in our community.

The Retail Manager plays a crucial role in leading our Retail Operations Team, ensuring our customers and donors receive outstanding service. Key responsibilities include:

  • Analyzing sales data to optimize store layouts and maximize sales
  • Collaborating with Store and District Managers to develop retail strategies
  • Coaching team members to deliver exceptional customer experiences
  • Welcoming new team members and ensuring a smooth onboarding process
  • Leading by example and modeling outstanding customer service

About You

To succeed in this role, you'll need:

  • Availability for full-time hours, Monday to Sunday
  • Experience managing teams in a fast-paced environment
  • Strong communication and coaching skills
  • Impact-driven and customer-focused
  • Eager to learn and adapt
  • Passionate about doing the right thing and celebrating individuality

We offer a supportive team environment, training opportunities, and a chance to make a real difference. If you're passionate about customer service and team leadership, we'd love to hear from you.



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