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Leading Quality Assurance Specialist
2 weeks ago
Quality Assurance Expert
\Guardian Childcare & Education is one of the most respected providers of early learning across Australia. With an innovative private equity owner, we are driven by a bold vision for growth. With a national footprint of 180 centres and a strong pipeline of new centres, we combine the scale of a major brand with the agility of a dynamic organisation.
\About the Role\- \
- The Quality Assurance Expert will be responsible for verifying compliance and quality standards against the National Quality Framework and our organisational standards. They will conduct centre visits, comprehensive reviews of documentation, practices, and physical environments, and compile findings into a digital report to support rating determinations and guide targeted improvement planning.\
- The Quality Assurance Expert will also undertake fact-finding processes related to child harm complaints or incidents where allegations relate to a Centre Manager or where the Centre Manager Role is currently vacant. They will interview team members and relevant stakeholders, collect and analyse evidence to support next steps, and write clear, evidence-based reports using Guardian templates and guidelines.\
- They will support teams in understanding and meeting compliance and quality expectations by identifying gaps and delivering targeted guidance and education. They will communicate findings in a constructive, strength-based manner, facilitate workshops, webinars, or other forms of support to build network capability, develop and share best practice examples and educational materials, and provide improvement feedback on policy and all associated processes, tools, and resources to improve quality.\
- They will effectively contribute to both national and state-level quality and compliance objectives through strong collaboration, communication, and alignment with cross-functional teams. They will collaborate as part of the national Quality Assurance and Quality and Curriculum Team to ensure consistent application of standards, contribute to continuous improvement initiatives, and share insights across our national network.\
- They will actively engage with the state-based network team to align quality assurance practices with local operational needs, support implementation and embedding of improvement initiatives and contribute to state improvement strategies.\
- Key skills and qualifications include an ACECQA approved qualification in Early Childhood Education and Care (Diploma or higher) and a minimum of 5 years working in the Australian Early Childhood Sector in a Centre Leadership Position.\
- Our values include diversity in the workplace and being an equal opportunity employer. We value diverse cultures, backgrounds, and experiences that strengthen our teams and help us grow. We are committed to providing a workplace where every person feels valued, respected, and supported to progress.\
- We have zero tolerance for any form of abuse or harm. We rigorously screen all potential team members to ensure they meet our high standards.\
- At Guardian Childcare & Education, children's safety and wellbeing are our top priority. We strive to create an environment where every child feels safe and supported.\Benefits\
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- As a mid-senior level role, you will have opportunities to develop your skills and expertise in quality assurance and compliance.\
- You will be part of a dynamic organisation that is passionate about improving outcomes for children and families.\
- Our benefits include a supportive work environment, opportunities for professional development, and a chance to make a real difference in the lives of others.\
- We are committed to creating an environment where every person feels valued, respected, and supported to progress.\
- Join us in shaping a better future for our children and communities.\
- This is an exciting opportunity for those who share our values and passion for quality assurance and compliance.\
