Support Engineer

1 week ago

Morwell, Victoria, Australia beBeeCloud Full time $100,000 - $140,000

Enterprise Cloud Support Professional

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We are seeking a compassionate and technically curious individual to join our team. In this role, you will provide thoughtful and proactive support across a wide range of cloud technologies, helping customers navigate complex issues with clarity and care.

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You will work closely with internal teams and external partners, contribute to service improvements, and grow your technical strengths in a fast-paced, collaborative environment.

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  • 1+ years' experience in a Service Desk or technical support role">
  • Entry-level certification or experience with cloud technologies such as VMware, Cisco UCS, NetApp, Veeam, Microsoft 365">
  • Passion for learning and growing your technical knowledge">
  • Strong customer focus with a desire to exceed expectations">
  • Experience mentoring or supporting team members">
  • Excellent organisation, time management, and communication skills">
  • Ability to work independently and collaboratively">
  • Adaptable and quick to learn new tools and technologies">
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Benefits:

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Our company is committed to providing a supportive and inclusive work environment. We offer:

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  • 26 weeks paid parental leave for both primary and secondary caregivers">
  • Discounted internet services">
  • 20% off mobile services">
  • Flexible working arrangements, Employee Assistance Program (EAP), and discounts with big names">
  • Celebrating you With monthly rewards and recognition">
  • Internal training and resources for continuous learning and growth">
  • Yearly allowance for amazing merchandise">
  • Fitness Passport for access to multiple gyms and pools">
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About You:

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As a compassionate and technically curious professional, you thrive in fast-paced environments and enjoy helping others. You bring a calm and thoughtful approach to troubleshooting, communicate with clarity and empathy, and take pride in making complex things feel simple for customers.

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Join us as we continue to grow and make a mark in the industry

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