Luxury Retail Leadership Position
1 week ago
A Global Luxury Fashion Opportunity
The Talent Mill is seeking an exceptional individual to fill the role of Dual-Site Manager at a leading luxury fashion house.
About the Role:
- Lead two high-performing retail locations in Chadstone and Melbourne CBD, driving sales and delivering exceptional customer service.
- Develop and implement business strategies to achieve daily store targets and KPIs across boutiques.
- Maintain brand standards, presentation, and visual standards in accordance with luxury fashion expectations.
- Foster clienteling, engagement, recruitment, retention, and upgrading, with a focus on local domestic clients.
- Build and manage a talented team, providing coaching and development opportunities for career growth.
- Implement CRM and VIP building experience, utilizing solutions-focused approaches to support the store network.
About You:
- A minimum of 5 years' retail leadership experience, preferably in luxury fashion, with multisite experience highly preferred.
- Luxury customer service background, with a strong understanding of VIP building and CRM.
- Excellent communication and interpersonal skills, with the ability to tailor messaging for various audiences.
- Diligent, organized, and detail-oriented, with a passion for achieving results.
What We Offer:
- An annual salary of $120,000 - $150,000, plus an incentivizing bonus structure.
- Uniform provided and exciting career opportunities with real growth prospects.
- A chance to work with a leading luxury fashion house, driven by a passion for quality and excellence.
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