Luxury Retail Leadership Position

1 week ago


Melbourne, Victoria, Australia The Talent Mill Full time

A Global Luxury Fashion Opportunity

The Talent Mill is seeking an exceptional individual to fill the role of Dual-Site Manager at a leading luxury fashion house.

About the Role:

  • Lead two high-performing retail locations in Chadstone and Melbourne CBD, driving sales and delivering exceptional customer service.
  • Develop and implement business strategies to achieve daily store targets and KPIs across boutiques.
  • Maintain brand standards, presentation, and visual standards in accordance with luxury fashion expectations.
  • Foster clienteling, engagement, recruitment, retention, and upgrading, with a focus on local domestic clients.
  • Build and manage a talented team, providing coaching and development opportunities for career growth.
  • Implement CRM and VIP building experience, utilizing solutions-focused approaches to support the store network.

About You:

  • A minimum of 5 years' retail leadership experience, preferably in luxury fashion, with multisite experience highly preferred.
  • Luxury customer service background, with a strong understanding of VIP building and CRM.
  • Excellent communication and interpersonal skills, with the ability to tailor messaging for various audiences.
  • Diligent, organized, and detail-oriented, with a passion for achieving results.

What We Offer:

  • An annual salary of $120,000 - $150,000, plus an incentivizing bonus structure.
  • Uniform provided and exciting career opportunities with real growth prospects.
  • A chance to work with a leading luxury fashion house, driven by a passion for quality and excellence.


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