Christmas Casual Customer Service Representative

1 month ago

Coffs Harbour, New South Wales, Australia Dusk Full time

Role Overview:

We are seeking a highly motivated and enthusiastic Christmas Casual Customer Assistant to join our Dusk team in one of our 140+ stores across Australia and New Zealand.

As a Customer Assistant, your primary mission will be to deliver exceptional customer experiences, ensuring every customer leaves our store feeling satisfied and delighted.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve key performance indicators (KPIs) and ensure store success.
  • Contribute to visual merchandising efforts, creating an engaging and inspiring store environment.
  • Share your knowledge of our candles and homeware products with customers, helping them find the perfect items.
  • Maintain a visually appealing store, ensuring it remains enticing for customers.
  • Collaborate with colleagues to create a positive and supportive work environment.

About You:

  • You have a passion for delivering exceptional customer experiences and exceeding expectations.
  • You are a team player who values collaboration and cooperation.
  • You are motivated, enthusiastic, and committed to continuous improvement.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

This is a temporary role commencing November, with hours including weekends, late nights, and public holidays. If you're ready to infuse your love for candles with your exceptional customer service skills, we encourage you to apply.

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