Field Service Technologist

3 weeks ago


Melbourne, Victoria, Australia Telstra Full time
Role Overview

We are seeking a skilled Field Service Technologist to join our team. As a key member of our organization, you will play a critical role in delivering exceptional customer experiences by providing seamless service rectification and product installations.

This is an exciting opportunity for a motivated individual who is passionate about technology and customer satisfaction.

About the Role

As a Field Service Technologist, you will work with minimal supervision to activate and assure telecommunications / technology products and services, both at home and in business settings.

You will collaborate with our diverse team to achieve optimal customer and commercial outcomes aligned with our corporate strategy.

The ideal candidate will be located in Melbourne North or willing to relocate.

Key Responsibilities:
  • Deliver top-notch service rectification and product installations that meet Telstra's high standards.
  • Maintain and install copper cables, including fault finding, jointing, jumpering, and networking.
  • Evaluate and manage fibre network technology, core network technology, and data services.
  • Perform maintenance and installation of customer premises equipment for both consumers and businesses.
  • Locate and resolve faults on copper networks in rural or remote areas.
Qualifications and Requirements
  • Certificate III in Telecommunications
  • Open cabling license
  • Traffic management qualifications
  • Industry white card

Telstra offers training and certification support for these qualifications.

What We Offer

We provide a comprehensive benefits package, including:

  • A competitive salary: $85,000 - $110,000 per annum
  • A full uniform and tools of the trade
  • Overtime opportunities when required
  • Paid parental leave with superannuation contributions
  • Access to 17,000 on-demand learning programs
  • Discounts on Telstra products and services, plus exclusive partner discounts

If you're a highly motivated individual looking for a challenging role, we encourage you to apply.



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