Housekeeping Operations Manager
1 week ago
Housekeeping Operations Manager Job
This role requires a professional with strong housekeeping operations expertise, supervisory experience, and luxury hotel standards knowledge.
Key Responsibilities:- Represent the Executive Housekeeper in their absence, planning staff rosters and conducting regular inspections to ensure cleanliness meets luxury hotel standards.
- Plan, organize, and maintain accurate records of deep cleaning activities, following hotel policy and ensuring efficient work patterns.
- Liaise with Front Office and Engineering regarding room readiness, managing guest service issues, and supporting recruitment processes.
- Ensure contractor compliance with all hotel policies, procedures, and safety standards, coordinating with the Executive Housekeeper on contractor use and inspection for deep cleaning.
- Proven experience in a supervisory or managerial role within housekeeping in a hotel environment (minimum 3+ years).
- Strong knowledge of housekeeping operations, standards, and procedures—particularly within a luxury hotel environment.
- Familiarity with OH&S regulations, chemical safety, and environmental sustainability practices in a hotel setting.
- Experience with inventory control, linen management, and housekeeping-related administration.
- Competence in using property management systems (PMS) such as Opera Cloud, and Microsoft Office Suite (especially Excel and Outlook).
As a valued member of our hotel team, you will contribute to delivering exceptional guest experiences while upholding luxury hotel standards. We offer career development opportunities within the hotel and wider organization.
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