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Customer Service Representative

2 months ago

Orange, Australia Regional Express Holdings Limited Full time
{"Job Title: Customer Contact Centre Consultants

About the Role:
Regional Express Holdings Limited is seeking suitably qualified and motivated individuals to provide exceptional customer service as Contact Centre Consultants in Orange, NSW.

Key Responsibilities:
  • Handle all incoming calls professionally and efficiently
  • Provide inbound reservation sales and support travel agents
  • Answer general customer enquiries and assist with administration duties
  • Support Internet Customers and assist with Queensland Support

Essential Selection Criteria:
  • Prior experience in customer service, preferably within a call centre environment
  • Excellent communication skills and professional phone manner
  • Good computer skills and a positive, enthusiastic attitude
  • Ability to work shift and a rotating roster to accommodate the call centre operating hours

What We Offer:
Successful applicants will be given full training and paid as per the Regional Express Airline Services Collective Agreement, Level 2A.

How to Apply:
Applications should be submitted through the company's website or email address.

Company Information:
Regional Express Holdings Limited is a leading regional airline operating in Australia, with a fleet of aircraft and a network of destinations across the country.

Contact Information:
For more information, please visit the company's website or contact the HR department directly.

Disclaimer:
The company reserves the right to modify or withdraw the job advertisement at any time.

Equal Opportunity Employer:
Regional Express Holdings Limited is an equal opportunity employer and welcomes applications from diverse candidates.

Job Type:
Full-time, Part-time, Casual

Work Location:
Orange, NSW

Work Hours:
Variable, including shift work and rotating roster

Salary:
Competitive salary and benefits package

Benefits:
Full training and paid as per the Regional Express Airline Services Collective Agreement, Level 2A

Application Instructions:
Applications should be submitted through the company's website or email address.

Application Deadline:
Applications will be accepted until the position is filled.

Company Culture:
Regional Express Holdings Limited values diversity, inclusion, and work-life balance.

Job Requirements:
Must be able to work in a fast-paced environment and provide exceptional customer service.

Preferred Qualifications:
Prior experience in customer service, preferably within a call centre environment.

Working Conditions:
Work will be performed in a call centre environment, with a focus on providing exceptional customer service.

Physical Demands:
Must be able to work in a fast-paced environment and be able to lift up to 10kg.

Reasonable Adjustments:
The company will make reasonable adjustments to the job requirements to accommodate candidates with disabilities.

Equal Employment Opportunity:
Regional Express Holdings Limited is an equal opportunity employer and welcomes applications from diverse candidates.

Job Category:
Customer Service, Call Centre, Aviation, Regional Express Holdings Limited