Retail Operations Manager

2 weeks ago


Warragul, Victoria, Australia Coles Full time

Job Title: Retail Operations Manager

About the Role

The successful candidate will be responsible for leading a team of retail professionals to deliver exceptional customer experiences, drive sales growth, and maintain a high level of store presentation and compliance.

Key Responsibilities:

  • Lead and manage a team of retail team members to achieve sales targets and operational excellence
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain a high level of store presentation and compliance with Coles' visual merchandising, safety, and stock management standards
  • Coach and develop team members to meet sales targets and cost control
  • Collaborate with the store manager to achieve business objectives

About You

The ideal candidate will have:

  • Previous experience working in a fast-paced retail environment
  • Direct leadership experience
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Commitment to delivering exceptional customer experiences

What's In It For You?

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Recognition and reward for outstanding performance
  • Collaborative and supportive work environment

About Coles

Coles is one of Australia's leading retailers, operating over 800 stores across the country. We are committed to delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.

At Coles, we believe in the importance of diversity and inclusion in the workplace. We are committed to creating a workplace that is safe, respectful, and inclusive for all team members.



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