Store Operations Manager

3 weeks ago

Logan Central, Queensland, Australia Freedom Full time

About this role

Freedom is a dynamic home furnishings retailer that's been delivering on its promise of making beautiful things for the home available to everyone for over 40 years.

We're a design-led, passionate, and constantly evolving company that's all about our people. Our values of honesty, transparency, and recognition are at the heart of how we work.

Our Management team is looking for a Roaming Assistant Store Manager to join our southern Brisbane stores. This role will be a true Freedom Ambassador, mentoring their team to achieve their KPIs and goals, which will elevate the store's performance.

Reporting to the Store Manager, the successful candidate will contribute to:

  • Increasing profitability by maximising opportunities across sales, our interior decorator program, NPS, engagement, ATV, and strike rates.
  • Inspiring their team and our customers with their product knowledge and passion for the Freedom brand.
  • Creating a positive work environment focused on teamwork and collaboration, supported by a high-performance culture.
  • Identifying areas of opportunity and recommending potential solutions.
  • Managing the day-to-day operations of their store, including rostering, financial performance, onboarding new starters, ad hoc training, and other duties as required.
  • Embedding safety as part of their team's day-to-day, empowering them to proactively identify and mitigate risk.

What are we looking for?

We need a commercially-minded and committed individual with a background in retail management to join our team. As a Freedom Ambassador, they will be responsible for leading and motivating our teams to deliver exceptional customer service.

Perks of the job

  • A Competitive Salary + Superannuation + Quarterly Bonus Eligibility
  • Reward and recognition is at our core. Generous incentive and bonus scheme that directly correlates to the performance of their store.
  • Limitless career growth opportunities - A development plan built around their goals and beyond.
  • 25% staff discount across all Freedom products, including sales prices.
  • Rotating roster with every other weekend off.
  • Full training on our range of products, as well as leadership training to ensure we set them and their team up for success.
  • Work in a friendly and supportive environment.

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