Luxury Fashion Advisor
3 days ago
We are seeking a highly experienced Senior Client Advisor to join our team at a stunning Luxury Boutique located in the heart of Chadstone, The Fashion Capital.
The ideal candidate will have a proven background selling ready-to-wear in the luxury market, with a strong ability to build and maintain repeat clientele and VIP relationships. A dedication to delivering exceptional service is essential for success in this role.
Key Responsibilities:- Provide an exceptional shopping experience to clients by offering personalized assistance and expert advice on luxury ready-to-wear collections.
- Build and nurture lasting relationships with clients, ensuring a high level of customer satisfaction and loyalty.
- Demonstrate a comprehensive understanding of the latest fashion trends, luxury brands, and product knowledge, to assist clients in making informed purchasing decisions.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the boutique.
- Manage after-sales services, including alterations and returns, with a focus on exceeding customer expectations.
- Actively participate in clienteling initiatives and VIP events to enhance the boutique's brand image and attract new clientele.
- Proven experience as a Client Advisor within the luxury market, with a stable work history.
- Proven track record of building and maintaining a loyal client base.
- Exceptional communication and interpersonal skills with the ability to engage and connect with clients.
- In-depth knowledge of luxury fashion brands, trends, and styles.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced, high-end retail environment.
- Flexibility to work weekends, holidays, and special events as needed.
- Competitive base salary: $60,000 - $80,000 per annum.
- Generous and achievable commission structure.
- Opportunities for development within a prestigious retail setting.
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