Food & Beverage Professional
2 weeks ago
Wir suchen eine/n erfahrene/n Assistenten/in, um unsere Food & Beverage Abteilung zu unterstützen.
Aufgaben:
- Bearbeitung von F&B-Reservierungen und Anfragen unter Einhaltung der LQA-Standards
- Proaktiver Verkauf am Telefon und schriftliche Korrespondenz zur Förderung von Up-selling und Cross-Selling sowie zur Erfüllung aktiver Gästewünsche
- Betreuung des Gästefeedbacks
- Erstellung von Angebotskarten unter Berücksichtigung aller rechtlichen Deklarationen und Informationen für alle F&B Outlets
- Korrekturlesen und Übersetzung der Menüs ins Englische und/oder Französische
- Ausstellung von Gutscheinen für alle F&B Outlets, inklusive Rechnung und Einzahlungsschein falls notwendig
- Regelmäßige Gästebetreuung in den F&B Outlets, falls erforderlich
- Übernahme von Aufgaben bei Großveranstaltungen, wie Koordination, Überwachung der Serviceabläufe und Platzierung der Gäste
Voraussetzungen:
- Abgeschlossene Ausbildung an einer anerkannten Schweizer Hotelfachschule
- Erste Berufserfahrung in einem F&B Outlet, idealerweise in der gehobenen Gastronomie/Hotellerie
- Zuverlässigkeit, Flexibilität und Freude an der Teamarbeit
- Organisierte, strukturierte und vorausschauende Arbeitsweise
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, Französischkenntnisse und weitere Sprachen von Vorteil
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