Strategic Business Solutions Consultant

6 days ago


Sydney, New South Wales, Australia Coates Group Full time
Unlock Your Potential with Coates Group

We are a global technology company that creates immersive brand experiences for everyone. Our solutions enable impactful connections between leading brands and their customers.

We value integrity, individuality, and inclusivity, and our Equality + Empowerment Initiatives reflect this commitment. As a Strategic Business Solutions Consultant at Coates Group, you will play a key role in shaping the future of customer experiences.

About the Role:
  • Collaborate with customers, product managers, and business stakeholders to gather, analyze, and document technical and functional business requirements.
  • Conduct workshops and interviews to elicit, validate, and document clear business requirements.
  • Map client requirements into product epics/features and decompose them into user stories/tickets with detailed functional and technical requirements.
  • Develop strong working relationships with internal stakeholders and external clients to define and confirm business requirements.

You will be responsible for providing content for the Product Manager to include in external-facing product documentation describing features, business rules, and use cases. Additionally, you will create necessary artefacts, including capability gap analysis and process flow diagrams, and support the maintenance and update of user guides based on functional changes.

About You:
  • 5+ years' experience within a similar role.
  • Tertiary qualification in Computer Science, Software Engineering, or related field.
  • Experience in Digital Software for 5+ years (preferred).
  • Knowledge of BABOK and business process mapping methods.

We offer a competitive salary, benefits package, and opportunities for career advancement. Join us as a Strategic Business Solutions Consultant and become part of a dynamic team that values creativity, innovation, and collaboration. Estimated annual salary: $120,000-$150,000.



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