Key Parts and Service Sales Representative

4 weeks ago


Brisbane, Queensland, Australia 9885 SMC Australia Full time

About the Role

The Underground Mining Equipment Parts Specialist is a key position within Sandvik Mining and Rock Solutions, responsible for identifying aftermarket parts and service sales opportunities for a major customer.

This role requires a strong understanding of customer needs and the ability to develop and maintain effective account relationships.

The successful candidate will be responsible for:

  • Identifying aftermarket issues and opportunities and acting as liaison with the customer to ensure timely resolution.
  • Developing sales opportunities for all aftermarket products across Sandvik's product lines.
  • Performing gap analysis on existing fleets to identify sales opportunities.
  • Ensuring accounts adhere to terms and conditions of sale.
  • Providing support and assistance in following up outstanding debtors.
  • Liaising between the customer and Sandvik on aftermarket issues to ensure timely resolution.
  • Predictive parts forecasting through analyzing customer maintenance strategies and planning to ensure parts availability meets customer demand and expectations.

About You

We are seeking a motivated and self-starting individual with a mechanical trade qualification or mechanical aptitude.

The ideal candidate will have a strong ability to build relationships and gain the trust of various internal and external stakeholders.

A background in parts and service, surface or underground mining, and/or knowledge of Sandvik underground equipment would be highly advantageous.

The successful candidate will be required to work underground and travel up to 40% nationally.

What We Offer

  • A rewarding career with diverse opportunities.
  • Flexibility to work from home.
  • An Employee Benefits Program including salary sacrifice options.
  • 13% Superannuation on top of all earnings.
  • Sales Incentive Bonus scheme.
  • Length of Service Recognition program.
  • Company funded paid parental leave.
  • Training and development opportunities.
  • Company vehicle provided.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.



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