Senior Client Service Professional

1 week ago

Mackay, Queensland, Australia beBeeCustomerExperience Part time $70,000 - $130,000
Role Overview

We strive to empower our employees to make a positive impact in people's lives. As a Customer Advisor, you will serve as the primary point of contact for our bank, delivering exceptional customer service and helping clients achieve their financial objectives.

Key Responsibilities
  • Engage in thorough conversations with customers to identify and recommend products and services that meet their needs.
  • Provide expert guidance on our online platforms and support clients with digital literacy and online banking needs.
  • Process transactions, manage cash, investigate queries, and assist with paperwork while maintaining risk considerations.
  • Foster and maintain relationships with clients, understanding their financial goals and providing tailored solutions.
  • Embrace ongoing learning opportunities to enhance your skills and career growth.
What We Offer
  • A dynamic and supportive work environment that values diversity and inclusion.
  • Opportunities for professional growth and development through on-the-job training and external development programs.
  • A comprehensive benefits package, including health and wellbeing support, private health insurance options, and employee assistance programs.

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