Customer Support Manager

2 weeks ago


Vermont South, Victoria, Australia Opal HealthCare Full time

Customer Support Manager Role

At Opal HealthCare, we're dedicated to delivering exceptional customer experiences. As a Customer Support Manager, you'll play a vital role in ensuring our residents receive the highest level of care and support.

Key Responsibilities:

  • Manage customer enquiries and conduct site tours to showcase our facilities and services.
  • Develop and implement sales programs to improve uptake of additional services.
  • Monitor service standards and customer feedback to drive continuous improvement.
  • Provide administrative support as required, including reception duties.

What You'll Get:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development through our Opal HealthCare Academy.
  • A supportive and collaborative team environment.

Requirements:

  • Experience in sales, administration, or customer-facing roles.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.

Apply Now



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