Security Operations Specialist
4 weeks ago
We are a leading provider of security, cleaning, electronics, and monitoring services across various industries. Our core values of reliability, integrity, and results drive our commitment to delivering exceptional services to our clients.
About the OpportunityWe are seeking a highly skilled and experienced Control Room Operator to join our team. As a Control Room Operator, you will be responsible for providing excellent customer service and emergency response to our clients.
Key Responsibilities:- Assess and respond to situations of risk or hazard.
- Access control and monitoring CCTV, Alarm systems.
- Incident report writing and data logs.
- Site safety and monitoring.
- Providing consistent high-quality customer service.
- Control access to security-sensitive areas.
- Interact with various stakeholders, including client representatives, building and facilities management, contractors, emergency services, employees, and the general public.
- Monitor Access control, alarm control, and CCTV to detect any security breaches or incidents.
- Risk identification, incident response, and issue resolution.
- Access control.
- Incident report writing and data logs.
- Permanent part-time position with a 4 on 4 off rotational roster.
- SSIA L4 rates + super.
- Standard rates from $27.88 per hour.
- Saturday rates from $41.82 per hour.
- Sunday rates from $55.78 per hour.
- Public holiday rates from $69.70 per hour.
- Access to our Employee Assistance Program.
- Access to our Employee wellbeing platform, including free health checks, exclusive discounts to major retail, restaurants, fitness centers, and accommodation.
- Security Services Industry Award rates reviewed annually.
- Employee rewards and commendations.
- Great opportunities for advancement and professional development.
- Current Security License.
- Control Room License.
- Current First Aid certificate.
- Impeccable presentation.
- Flexibility to work rotating rosters. Willingness to work nights/weekends.
- Great communication skills, both verbal and written.
- Ability to work as part of a team.
We are an equal opportunity employer open to candidates of varied backgrounds who can demonstrate the required skills, experience, and aptitudes. If you are a motivated and professional individual with a passion for security and customer service, we encourage you to apply for this exciting opportunity.
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