Contracts and Compliance Specialist

About the role:

We are seeking a proactive and detail-oriented Facilities Admin Officer to join our team in a permanent part-time position (25 hours per week) and play a pivotal role in managing customer and supplier contracts, supporting tender submissions, and ensuring smooth, compliant contract delivery.

This is a fast-paced and varied position that will see you working across multiple stakeholders—supporting project teams, driving contract performance, and keeping documentation, compliance, and reporting on track. If you thrive in a dynamic environment, enjoy collaborating across departments, and are passionate about delivering operational excellence—this is your opportunity to contribute meaningfully to our business.

The key responsibilities of the role are:

• Responsible for customer and vendor contract and subcontract management (claims, payment schedules, invoicing, variations, contract deliverables, contract compliance)
• Assist the business with tender submissions for new customer contracts.
• Coordinate and administer all tender and contract items such as insurances, ISO certificates, council permits, business licences etc.
• Invoicing and progress claims in accordance with the contract
• Contract KPI report collation & submission
• Ensure that all contract information and documentation is generated, received, maintained, and processed accurately and in a timely manner
• Assist the GM and site Managers with contract deliverables and review the performance of individual contracts
• Produce regular and ad hoc reports on contract status for Management
• Assist with service and contract delivery improvement
• Attend, minute and distribute minutes of contract meetings
• Assist with internal cost control and forecasting utilizing the applicable software packages
• Control and monitor customer invoicing in accordance with contract terms
• Develop and maintain effective working relationships with all contract supplier stakeholders, internal and external, to enable the performance of this role
• Assist in the review and development of contract management systems and administrative procedures
• Provide leadership and support for a productive team by collaborating with colleagues
• Prepare company reports in accordance with the reporting cut off dates.
• Subcontract support and administration
• Escalate matters requiring management decisions/attention
• Ensure compliance with our policies and procedures at all times

You're an experienced administrator with a strong background in contract management—ideally within facilities management, hotels, or the commercial/mining services sectors.

You should have excellent written and verbal communication skills and time management skills with the ability to work under pressure and plan and prioritize workloads to meet deadlines.

A degree in Contract Management, Business, or other relevant qualification in Administration would be an advantage but is not essential.

Experience on commercial and mining service delivery contracts is advantageous.

Be part of an exciting transformative time in our business, on a trajectory of growth

Join our values-led culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.

Access opportunities for professional and career development across our group of companies

Access flexible work options that support your productivity and wellbeing

Fantastic salary package including benefits and rewards.

With three years' experience in contract administration, preferably in the hotel or facilities management sectors, you'll bring a problem-solving mindset to everything you do.

You'll thrive in a dynamic environment, enjoy collaborating across departments, and be passionate about delivering high-quality support that helps the broader team succeed.