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Eyewear Experience Specialist

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About Our Store

Bailey Nelson is looking for a Casual Optical Assistant to join our team in Mt Gravatt.

  • About Us: We are changing how our customers see the world and how the world sees them. Our team members look for ways to improve on everything we do every day.
  • Our People: We value our people and interactions with each other and our customers, defining who we are and why we're becoming the smarter choice in eyewear.

You will channel your passion into delivering exceptional experiences for our customers every day.

  • Your Role: As an Optical Assistant, you can make a real difference to meeting customers' needs by accessing our web-based learning platform to stay informed about our products and streamline training and communication.
  • A generous team allowance allows you to choose from our latest products.

We need someone with a genuine passion for creating amazing customer experiences, solving their eyecare and eyewear needs, and deliver outstanding outcomes for both them and our store.

  • Essential Skills: Previous customer service experience is necessary within retail or hospitality where customers' needs are met through great interactions and exceptional service.
  • Critical thinking and product knowledge to solve vision problems and achieve the best outcome for every customer.
  • Flexible availability across the week and weekends is required.

Key Qualifications: We are looking for individuals who share our values of relentlessly improving and striving to be the best.

Why Work with Us? Join us as we continue to grow and adapt to change, leading by example with positivity and a can-do attitude.

What We Offer: A supportive team environment and opportunities for growth and development.