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Beauty Clinic Operations Manager
2 months ago
About Us
Laser Clinics Australia is a leading provider of transformative beauty solutions, dedicated to helping individuals feel their best. Our team combines expertise and technology to deliver medically backed treatments and tailor-made solutions.
Our Purpose
We aim to help more people feel confident and good in their own skin. Our vision is to be a global leader in skincare, while locally excelling in customer experience.
Our Mission
We strive to be the best in the industry, fostering inclusiveness, diversity, and equal employment opportunities. We hire based on individual potential and attributes, celebrating unique qualities and strengths.
Job Summary
We are seeking a skilled and experienced Clinic Manager to lead our team in Cairns. As a Clinic Manager, you will be responsible for guiding our team in delivering exceptional client experiences, driving business growth, and ensuring operational excellence.
Key Responsibilities
- Lead by Example: Motivate and empower your team to excel in their roles, achieving key performance indicators (KPIs) and exceeding client expectations.
- Operational Excellence: Oversee smooth day-to-day clinic operations, manage staffing needs, and ensure optimal coverage.
- Client Experience: Deliver our customer value proposition, exceeding client expectations and building strong relationships.
- Business Growth: Drive clinic profitability and expansion, identifying opportunities for growth and development.
Requirements
- Qualifications: Formal qualification in beauty therapy (e.g., Cert IV, Diploma of Beauty Therapy).
- Experience: Previous experience in a clinical or aesthetic environment, preferably in a leadership or management role.
- Leadership Skills: Strong leadership and team management skills, with the ability to motivate and empower team members.
- Business Acumen: Business skills and knowledge of the beauty industry, with a passion for innovation and growth.
- Customer Focus: Excellent customer service skills, with a focus on delivering results and exceeding client expectations.
What We Offer
- Innovative Environment: Access to the latest trends and technologies in aesthetics, with opportunities for professional growth and development.
- Dedicated Team: A passionate and supportive team, with access to employee assistance programs and a positive work environment.
- Generous Benefits: Comprehensive benefits package, including generous discounts on treatments, products, and services.
- Learning and Development: Opportunities for training and development, empowering you to succeed in your role and advance your career.
- Global Mobility: Potential opportunities for international movement within our global network.
- Job Security: A stable and growing industry, with opportunities for long-term career development.
