Luxury Retail Operations Manager

7 days ago

Tweed Heads, New South Wales, Australia beBeeRetail Full time $80,000 - $120,000

We are seeking an exceptional leader to join our team as a retail operations manager in our store. If you excel at driving sales and profitability, inspiring high-performance teams, and providing world-class customer service, then we'd love to have you on board.

The Role

As a retail operations manager, you will be responsible for the day-to-day operational running of the store. You will report to the store manager, who is accountable for the store's overall commercial success. Your key responsibility will be to support and coach the in-store team to achieve targets, identify opportunities, and set examples in exemplary customer service.

Key Responsibilities
  • Support and coach the in-store team to achieve store targets, identify and maximise on opportunities, whilst setting the example in exemplary customer service.
  • Have a retail operations focus in store, including stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas, and tracking the team's sales performance.
  • Be responsible for the successful running and trading of the store in the absence of the store manager.
  • Have a strong retail floor presence, managing team presence around the store and influencing the sales space.
The Individual

We are looking for someone with:

  • Proven experience in driving sales and profitability in store.
  • Strong communication skills, in order to establish and coach a high-performance team.
  • Ability to be adaptable and flexible to changing business needs.
  • A positive attitude with a contagious enthusiasm for luxury products.
  • A well-presented appearance with a taste for retail.
The Reward

We offer a competitive rewards package that includes:

  • Generous staff discount on all luxury products.
  • A day off on your birthday.
  • Opportunities for development.
  • Subsided health insurance.
  • Retail bonus scheme.
  • Employee assistance program.
  • Jewellery allowance.

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