Enterprise VP

4 weeks ago

Perth, Western Australia HealthEngine Full time
About the Role

The VP Enterprise plays a critical role in helping Healthengine scale by leading the Enterprise Customer Success and Sales teams. This position is focused on developing and executing strategies to drive growth across Healthengine's largest and most complex customers and prospects.

The VP will lead the Enterprise GTM function, inclusive of both sales and Customer Success, ensuring exceptional service delivery and achievement of revenue targets. They will also develop the strategy to acquire large enterprise customers while ensuring the success of our largest customers.

This role requires a strong strategic thinker with problem-solving capabilities, able to turn customer needs into actionable business solutions. The ideal candidate will have a deep understanding of enterprise go-to-market (GTM) strategies and motions, as well as experience scaling a business in the lead-up to IPO.

Key Responsibilities:

  • Lead and manage the Enterprise GTM function, inclusive of both sales and Customer Success
  • Develop the strategy to acquire large enterprise customers while ensuring the success of our largest customers
  • Recruit and retain top talent, fostering a high-performing, engaged team culture
  • Develop and implement strategies to expand and retain strategic enterprise accounts
  • Build and nurture executive-level relationships with large primary healthcare groups
  • Collaborate cross-functionally with Healthengine's product, marketing, and operations teams to align customer needs with the product roadmap
  • Provide ongoing coaching and development opportunities to senior team members
  • Ensure a proactive customer success strategy, identifying opportunities to deepen relationships and drive mutual value for enterprise clients
  • Represent Healthengine at industry events, showcasing our leadership in health tech solutions

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change.

Experience you'll bring:

  • 10+ years of experience in enterprise sales or customer success, with at least 5 years in a leadership role
  • Proven experience leading and scaling enterprise-level sales or customer success teams in a B2B SaaS environment
  • Demonstrated success in building and maintaining executive-level relationships with strategic accounts, particularly in complex industries like healthcare
  • Strong strategic thinker with problem-solving capabilities
  • Excellent leadership skills, with a focus on coaching senior team members and fostering a high-performance culture
  • Deep understanding of enterprise go-to-market (GTM) strategies and motions
  • Experience scaling a business in the lead-up to IPO is highly desirable

What We Offer

Healthengine is where you'll be your best self. You'll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry.

In addition to an array of growth opportunities, we also offer:

  • A hybrid workplace that offers flexibility to balance work and life
  • A vibrant social calendar of events, quarterly team-building activities and more
  • Unlimited coffee and snacks, and a subsidised vending machine in our Perth office
  • Awesome discounts and salary packaging options through our benefit partner, Maxxia
  • Access to learning resources to develop your personal and professional skills
  • Workplace wellness program, including extra leave and access to EAP and other wellbeing resources
  • Extra leave so you can recharge and focus on your wellbeing
  • Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.

Diversity and Inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We've created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard.

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