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Customer Service Team Member

2 months ago

Caloundra, Australia Bunnings Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and recommendations to enhance their shopping experience.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and maintain a clean and organized store environment.
  • Participate in visual merchandising, stock management, and other tasks as required to ensure the store runs smoothly.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive hourly rate and opportunities for career advancement.
  • A fun and supportive work environment, with a focus on teamwork and customer satisfaction.
  • Access to comprehensive training and development programs to enhance your skills and knowledge.
  • A range of employee discounts and benefits, including store discounts and access to exclusive promotions.
  • A chance to make a real difference in your local community, through our community programs and initiatives.
Requirements

To be successful in this role, you will need:

  • A strong passion for customer service and a commitment to delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A high level of product knowledge and a willingness to learn and stay up-to-date on new products and services.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
  • A positive attitude, with a focus on teamwork and collaboration.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.