IT Infrastructure Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeTechnical Full time $110,000 - $140,000

Skyrocket your career as a seasoned IT Support Expert at Dovida Australia. You'll join our national IT team, supporting a cutting-edge, cloud-based infrastructure across the Dovida network.

As a senior technical escalation point, you'll ensure operational excellence through expert support, enterprise-grade security, and modern workplace automation.

You will work closely with Microsoft 365, Intune, Azure, Defender, and Entra to maintain system integrity, strengthen our security posture, and resolve complex technical issues.

Your expertise will be instrumental in supporting a scalable and secure digital environment that empowers aged care staff to deliver high-quality care.

Key Responsibilities
  • Cloud-Based Technical Support & Escalations Deliver expert-level Tier 3 support and incident resolution across Microsoft 365 and Azure services, ensuring service continuity and performance.
  • Endpoint Management – Intune & Compliance Oversee full device lifecycle and compliance using Intune, ensuring secure and policy-driven endpoint management.
  • Microsoft 365 Platform Administration Manage and optimize Microsoft 365 services (Exchange, SharePoint, Teams, Entra ID) to support communication, collaboration, and governance.
  • Security & Zero Trust Uplift Security configurations and Compliance policies adhering to Zero Trust security through Microsoft Defender, Purview and Intune.
  • Project Delivery & Automation Lead technical projects and automate operations to enhance efficiency and policy adherence.

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