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Parts Interpreter
4 weeks ago
**Job Summary**
A fantastic full-time, permanent role has become available for a Parts Interpreter to join our On-Highway team in Kalgoorlie. As a key member of our team, you will provide expert advice and support to internal and external stakeholders on parts across our diverse range of premium brands, minimizing downtime and maximizing productivity.
**Key Responsibilities**
- Provide parts advising services and support to Branch Activities.
- Increase and maximize all parts sales, involving proactive communication with our client base.
- Assist in providing a regular flow of inventory, ensuring adequate and appropriate supply, and that guidelines are met.
- Make phone contact with the client base when requested to increase business and promote new products and improvements.
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Monitor and stay informed of the latest product developments and updates, using the information to maximize our customer service.
- Model safe working behavior in line with Penske's values of Ownership, Passion, Teamwork, Integrity, and Care.
**Requirements**
- Have completed or be in the process of completing a certificate in Parts Interpreting (desirable), or equivalent industry training/experience.
- Minimum of 2 years' experience in a parts interpreting or related industry role.
- Sound knowledge of Western Star, MAN, Mercedes Benz, Detroit, Meritor, Allison, and other associated products sold through our parts department.
- Basic knowledge of the principles and operation of internal combustion engines (essential) and truck and trailers (preferred).
- Enjoy and have a passion for providing service advice and solutions, delivering excellent customer service.
- Strong communication skills, written and verbal, with a knack for building personal connections.
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment.
**About Us**
Penske Australia is the go-to destination for diesel and gas engines, power systems, and heavy vehicles. With iconic brands like Western Star, MAN, Mercedes Benz, Detroit, and Allison, you know you're in good hands. With on-highway and off-highway markets across the nation, you'll be joining a 50,000-strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing, and Logistics Management.
**Why Join Penske?**
At Penske, we know it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why, as well as a great work environment and state-of-the-art facilities, we offer the following benefits:
- Generous remuneration package
- Accredited Training & Development programs
- A business commitment to providing the highest levels of safety, technical, and leadership training
- Team-oriented working environment
- Reward and recognition programs
- Employee Referral Program - generous employee referral fees
- Employee Assistance Program
- Family-friendly benefits, including paid parental leave
