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Venue Operations Manager
2 months ago
We are seeking an experienced Venue Manager to lead our team at our seasonal pool in Nagambie, VIC. As a key member of our team, you will be responsible for ensuring the safety and well-being of visitors and employees, coaching and developing leaders, and driving a high-performance community-minded culture.
Key Responsibilities- Ensure the safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures.
- Coach and develop leaders to deliver on KPIs through engagement, performance planning, and individual development plans.
- Lead and drive a high-performance community-minded culture through highly visible and hands-on leadership and team engagement.
- Achievement of budgeted performance targets.
- Maintain a high-value relationship with the local Council.
- Implement a high-value customer service proposition that addresses the needs of the client base.
- Recruitment of energetic, diverse, and passionate employees as required to compliment the team and the vision for the Centre.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain facilities to approved standards in line with contract requirements.
We are looking for an up-and-coming leader who drives with vision and energy. You will be passionate about leisure and wanting to join a growing organisation. You will be able to share insights into how you have successfully shaped high-performance teams into business actions.
Essential Skills and Qualifications:
- Experience in managing or leading in similar leisure or aquatic facility.
- Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes.
- Sound knowledge of health and safety legislation.
- Experience in planning and execution of operational, financial, and people plans to achieve successful outcomes.
- Current CPR Certificate.
- Current First Aid Certificate (Level 2).
- National Police Check.
- Working with Vulnerable People.
- Legal working rights in Australia.
- Current Pool Operations Certificate is not essential but highly regarded.
- Pool Lifeguard Certificate (or ability to successfully complete the course).
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
