Patient Care Specialist

2 weeks ago

Brisbane, Queensland, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

About SULLIVAN NICOLAIDES PATHOLOGY

We are one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors across Queensland and New South Wales. With over 3,000 employees, we offer a stable and growing industry with opportunities for career development and advancement.

Our company culture is built on delivering exceptional patient care, fostered through an open-door policy and a team-driven approach. We believe in investing in our staff, offering ongoing training and support to ensure they have the skills and confidence to excel in their roles.

About Your Next Opportunity

We are seeking Patient Care Specialists to join our Pathology Collection team in Collection Centres and Hospitals across the Greater Brisbane Region. As a key member of our team, you will be responsible for taking blood samples from patients and maintaining positive relationships with external clients, GPs, and Medical Centre staff.

Your primary responsibilities will include:

  • Treating patients with care and compassion;
  • Receiving urine and faeces samples;
  • Recording patient information;
  • Completing online training via our eLearning system; and
  • Liaising with referrers and ancillary services in other health settings.

About You

If you are a people-focused individual with a passion for customer service, this could be the ideal role for you. As a Patient Care Specialist, you will embark on a comprehensive paid training course during your first twelve months, equipping you with the skills and knowledge required to excel in this role.

We are looking for someone who:

  • Enjoys variety within their role;
  • Is a proud advocate of our policies and procedures;
  • Has the willingness to increase their skill base as required;
  • Can work effectively independently and as part of a team;
  • Displays efficient time management and problem-solving skills;
  • Has good interpersonal and liaison skills;

A First Aid Certificate is also a requirement of the role. While not essential, previous experience working in the health or community sectors would be highly regarded.

Benefits on Offer

This role comes with an attractive hourly rate of $27, along with a range of fantastic benefits, including:

  • Fitness Passport – access to discounted gym memberships at participating gyms;
  • Parental and Adoption Leave – 12 weeks of paid leave;
  • Employee Assistance Program – confidential counselling services;
  • Private Health Insurance – discounted rates with BUPA, HCF, and Medibank Private;
  • Pathology Services – bulk-billed services for staff and family members;
  • X-Ray Services – bulk-billed X-Rays and diagnostic imaging through Queensland X-Ray;

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