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Cloud Operations Engineer Expert

1 week ago

Perth, Western Australia Industrial and Financial Systems Full time
Company Overview

Industrial and Financial Systems (IFS) is a global leader in enterprise software solutions. Our AI-driven technology empowers businesses to achieve their goals by providing cutting-edge software solutions that drive innovation and growth.

We believe in fostering a culture of diversity, inclusivity, and collaboration. Our team is passionate about making a positive impact on the world through our work.

Job Description

The Cloud Operations Team at IFS plays a vital role in delivering high-quality services to our customers. As a key member of this team, you will be responsible for ensuring the reliability and uptime of our cloud-hosted services.

Your primary focus will be on automating processes, minimizing manual labor, and contributing to the development of infrastructure health monitoring and reporting. You will also be involved in troubleshooting production infrastructure issues and implementing solutions.

This is an exciting opportunity for a talented individual to learn and grow with us. We value passion, enthusiasm, and a willingness to learn more than specific qualifications.

Key Responsibilities
  • Ensure Copperleaf Services run smoothly and have the capacity for continued growth and improvement.
  • Contribute to the development of infrastructure health monitoring and reporting.
  • Troubleshoot production infrastructure, load issues, and implement solutions.
  • Learn and understand best practice procedures for deployment of infrastructure.
  • Identify areas for development and improvement of Windows and Linux operating systems.
  • Document and identify failure modes related to hosted solutions.
  • Be open to learning new strategies to manage site reliability.
Qualifications

We are seeking applicants with knowledge of cloud technologies and solutions focused on maintaining and improving cloud-hosted services. Ideal candidates should have:

  • At least 2+ years' experience working in development, engineering, QA, and/or IT operations team(s) with a focus on programming and scripting of solutions to manage system automation and cloud infrastructure reliability.
  • Experience supporting existing tooling, automation, and/or services in one or multiple languages (e.g., Terraform, C+, Java).
  • Understanding of SLA, SLI, SLO.
  • Understanding of higher-level languages (e.g., Python, Java, NodeJS).
  • Familiarity with micro-services and monolithic architectures.
  • Experience working with high-performance or distributed systems.
  • Experience parsing application and/or system logs to identify root cause and provide/suggest solutions or workarounds.
  • Understanding of the demands related to supporting live production systems, maintaining high availability, and responding swiftly to issues as they appear.
  • Experience with both Linux, Windows systems, and networking fundamentals.
  • 1-2 years' experience in configuration and maintenance of applications such as web servers, load balancers, Oracle databases, and cloud environments.
  • 1-2 years' experience learning software, frameworks, and APIs.
  • Understanding of the requirements of system maintenance, patching, and deployment.
  • Experience with Certificate and Secret Management related to security protocols.