Medical Front Desk Coordinator

5 days ago


Brisbane, Queensland, Australia beBeeReceptionist Full time $60,000 - $80,000

Establishing a professional and welcoming atmosphere at our medical practice is crucial to providing quality care to our patients. The role of a casual Medical Receptionist is pivotal in ensuring this happens, requiring an individual with exceptional customer service skills and the ability to work collaboratively within a team.

The successful candidate will be responsible for managing the busy front desk reception, greeting patients warmly and efficiently, and supporting healthcare professionals with administrative duties. Key responsibilities include:

  • Welcoming patients into our Centre
  • Collecting and entering patient details into the database
  • Scheduling appointments (when required)
  • Answering telephone calls and enquiries
  • Providing administration support and other ad hoc duties

To succeed in this role, you will need:

  • Exceptional customer service skills, ideally with previous experience
  • Excellent communication skills, including a professional and personable telephone manner
  • Detail-orientated and able to multitask and prioritise
  • Knowledge of Pracsoft/Medtech is an advantage

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and can thrive as part of a multifaceted team. If you are passionate about delivering exceptional patient care, we encourage you to apply for this rewarding role.



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