Radiology Booking Coordinator
2 weeks ago
X-Ray & Imaging (XRI) is seeking a skilled Radiology Booking Coordinator to join our team in Maroochydore. As a key member of our bookings call hub, you will be responsible for providing exceptional customer service and ensuring seamless patient experiences.
This role involves leveraging your strong experience in bookings within a call centre or medical admin environment to directly support the delivery of patient bookings. You will work closely with patients, referrals, and our state-of-the-art RIS system to schedule appointments, manage clinic efficiencies, and provide accurate information on preparation requirements.
Key Responsibilities:- Scheduling appointments using our RIS system
- Managing appointments to maximize clinic efficiency
- Providing accurate information on preparation requirements
- Quoting relevant fees and Medicare rebates to patients
- Answering telephone calls in a courteous and professional manner
We are looking for an individual with excellent communication and patient care skills, who can thrive in a fast-paced high-volume call environment. You should have experience with data entry, attention to detail, and a strong ability to build rapport with patients and staff.
A background in radiology, medical, or associated healthcare industries or call centres would be highly regarded. If you possess a 'can-do' attitude, integrity, respect, and professionalism, we want to hear from you.
Benefits- Competitive remuneration package, including annual salary reviews
- Paid parental leave
- Generous employee benefits, including fitness passport, discounted health insurance, and social committee events
- Work/life balance with a 9-day fortnight for full-time employees
- Training and development opportunities
At X-Ray & Imaging, we offer a supportive and dynamic work environment where your skills and contributions are valued. If you are a motivated and experienced professional looking for a new challenge, please apply via our candidate portal at https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/.
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