Store Manager
4 weeks ago
As the Store Manager at Sephora, you will play a pivotal role in leading a passionate team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values and empower our clients. You will be responsible for driving a selling culture within your team to meet KPIs and promote Sephoras values, consistently raising performance and capability of the team to support developing internal talent, and utilizing and exploiting data to support with operational decisions by working closely with the district manager and director of stores.
Key Responsibilities:
- Drive a selling culture within your team to meet KPIs and promote Sephoras values
- Consistently raise performance and capability of the team to support developing internal talent
- Utilize and exploit data to support with operational decisions by working closely with the district manager and director of stores
- Implement a continuous improvement mentality within the team and work in partnership with the wider team
- Always energize your team to deliver first-class customer service within a fast-paced environment
Requirements:
- Previous retail management experience at a big box retailer or multi-site experience
- Passionate about excellent client service and experiential retail
- Excellent organizational, analytical, and business management skills
- Hands-on leader who loves being on the sales floor to motivate, coach, and help our team members succeed
- Knack for attracting, identifying, and inspiring talented employees
- Strong emotional intelligence, communication skills, and the ability to influence team members at all levels
- Flexible work schedule and ability to work weekends, before/after store hours, and evenings
About Sephora:
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 30 stores, a growing online platform, and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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