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Litigation Specialist

2 months ago

Melbourne, Victoria, Australia Randstad Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Banking and Insurance Resolution Disputes team as a Litigation Specialist. As a key member of our team, you will be responsible for investigating disputes and assisting with finding resolutions for consumers and small businesses.

Key Responsibilities
  • Engage with consumers to gain a thorough understanding of the dispute
  • Accurately record all details, including key issues and outcomes sought
  • Analyse disputes to ensure sufficient information has been provided to fully understand the dispute
  • Facilitate discussions to assist in resolving disputes
  • Input all data into systems and send out templates
  • Follow up on further information if required
Requirements
  • Previous experience working within disputes or complaints is highly regarded
  • Previous industry experience in the banking or insurance sector
  • Excellent written and verbal communication skills
  • Analytical mindset and high level of attention to detail
  • Ability to prioritise work and manage your own portfolio
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

At Randstad, we are committed to making a positive impact in the community. If you are a motivated and detail-oriented individual who is passionate about resolving disputes, we encourage you to apply for this exciting opportunity.