Concession Manager

1 month ago


Melbourne, Victoria, Australia Forever New Full time

Unlock Your Potential

As a Multi-Site Concession Manager at Forever New, you will be responsible for driving sales, managing stock, and delivering exceptional customer service in our Highpoint store. With a passion for fashion and a drive to succeed, you will thrive in this dynamic role.

Key Responsibilities:

  • Manage and motivate a team of sales associates to achieve sales and targets
  • Develop and implement visual merchandising strategies to drive sales and customer engagement
  • Build and maintain strong relationships with Forever New and Myer/David Jones stakeholders
  • Monitor and control stock levels, inventory, and cash handling
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • Proven retail store management experience
  • Ability to achieve sales, wages, and targets
  • Passion for coaching and leading teams
  • Capacity to work autonomously and as part of a team
  • Strong problem-solving skills and ability to prioritize tasks
  • Confidence to build strong relationships with Forever New and Myer/David Jones stakeholders
  • Previous experience with performance management and visual merchandising

About Forever New:

Forever New is a leading fashion retailer with over 350 stores across Australia and the world. We are passionate about delivering exceptional customer service and creating a fun and dynamic work environment. If you are a motivated and fashion-forward individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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