Claims Processor

This is an exciting opportunity to join a team looking after motor claims, fostering great relationships with customers and stakeholders.

You will ideally have experience in insurance claims or exceptional customer service skills. This role promotes our products and services through showcasing our values and company policies.

Key Responsibilities:

• Process claims in line with set procedures and policies.
• Provide exceptional operational and customer service experience for diverse stakeholders.
• Manage claims using external and internal specialists to achieve efficient settlement outcomes.
• Enhance your technical expertise through professional development and training.

About You:

• Previous experience within insurance claims or call centre/customer service.
• Strong customer service skills with a highly supportive approach.
• A passion for helping people in their time of need.
• Ability to handle multiple tasks to meet customer needs.
• Excellent organisational skills with the ability to critically assess and analyse tasks.

Benefits:

• Hybrid working arrangement for enhanced work/life balance.
• Wellbeing program including holistic coaching, financial advice, and confidential counselling.
• 18 weeks' flexible leave for new parents, including paid super.
• Voluntary super contributions and company matching.
• Income protection insurance and reimbursed premiums.

Rewards & Recognition:

• Top employer awards for diversity, inclusion, and health & wellbeing.
• Platinum employer on the Australian Workplace Equality Index.

APPLY NOW and let's make it happen. Successful applicants will need to complete work rights and credit checks as a condition of employment. We are committed to an inclusive workplace where everyone feels valued and respected for who they are.