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Expert Vehicle Servicing Professional
3 weeks ago
We are seeking a highly skilled and experienced Service Advisor to join our team in Victoria, Australia. The ideal candidate will have a strong background in vehicle servicing and repairs, with excellent communication and customer service skills.
About the Role:
The Service Advisor will be the key liaison between our customers and technicians, providing ongoing assistance and information at every stage of the servicing process. They will be responsible for ensuring that all work is completed efficiently and effectively, while maintaining high levels of customer satisfaction.
Responsibilities:
- To provide exceptional customer service and ensure that all customer queries are addressed promptly and professionally.
- To communicate effectively with customers and technicians to ensure that all work is completed to the highest standard.
- To maintain accurate records of all work completed and customer interactions.
- To identify opportunities to improve efficiency and reduce costs within the service department.
Requirements:
To be successful in this role, you will need to have:
- At least 2 years experience as a Service Advisor, preferably in a dealership environment.
- A strong understanding of vehicle servicing and repairs.
