Elegant Fashion Retail Leadership Position
4 days ago
About Us
Sussan is a leading retailer with over 80 years of history, celebrating the spirit of Australian women through elegant and contemporary pieces. We strive to balance fashion with responsibility, aiming to improve and find better ways to create clothes that Australian women love.
We're proud to be part of The Sussan Group, a Certified B Corporation committed to high standards of performance, accountability, and transparency. This certification verifies our dedication to leadership, future focus, and bringing our team along on the journey.
Together, we're committed to change, advocating for the empowerment of women. As Store Managers, you'll play a pivotal role in achieving sales targets, managing daily operations, and delivering exceptional customer experiences.
You'll lead by example, mentoring and coaching your team to ensure operational excellence across stock management, visual merchandising, and compliance. If you thrive in a fast-paced environment, possess strong leadership skills, and have a customer-first mindset, this is your chance to make a real impact.
Your Responsibilities- Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
- Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
- Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
- Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
- Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
- Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
We believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we're committed to fostering an environment where our team can thrive.
Join a Certified B Corporation and become part of a vibrant, purpose-driven workplace that values innovation and impact. Opportunities abound for team involvement in our impact initiatives, including our Reconciliation Action Plan (RAP) and community partnership program with Breast Cancer Network Australia (BCNA).
Benefits include work-life balance, comprehensive online learning programs, access to management development programs, wellness leave, generous discounts, and opportunities for bonuses.
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