Residential Building Operations Coordinator

7 days ago


Brisbane, Queensland, Australia Metricon Full time

About the Role


Metricon Homes, a leading multi-award-winning new home builder, is dedicated to recruiting exceptional individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.



Key Responsibilities


As a highly driven and motivated individual with a strong customer service focus, you will join our customer support team based in Robina, Gold Coast. Your responsibilities will include:



  • Administration work for the Pre-Site Operations Department
  • Delivering exceptional customer service and building and maintaining customer relationships
  • Exceeding customer expectations by responding to and following up on customer enquiries within nominated timeframes
  • Assisting with all Customer Support related tasks
  • Maintaining professional internal and external relationships
  • Projects as nominated by the Team Leader/Operations Manager


About Metricon


Metricon Homes is Australia's Number One Home Builder for the 9th consecutive year. We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities.



What We Offer


Metricon will offer you:



  • Ongoing learning and development opportunities to help build your skills and reach your potential
  • A competitive salary and salary package opportunities
  • Attractive housing discounts on our award-winning homes
  • Physical fitness, free flu vaccinations, nutrition, and mental wellbeing programs
  • 24/7 access to our LifeWorks confidential support program
  • Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big-name brands through our rewards platform


Requirements


The successful candidate will have:



  • A passion for great customer service
  • Some experience in the residential building industry would be an advantage
  • 12 months' experience within a customer service or administration role
  • A positive attitude and team player disposition
  • Intermediate skills in Microsoft Office, including Word, Excel, and Outlook
  • Experience using database systems would be an advantage


How to Apply


If you feel you have the drive to meet the challenges of this position, please send your Cover Letter and Resume now.


This role requires a national police check to be undertaken.



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