Retail Sales Associate

5 days ago


Joondalup, Australia JB Hi-Fi Full time

About Us

JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specializing in consumer electronics, home entertainment, small appliances, and white goods. Our purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We strive to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service. This is at the heart of our business, and we want you to be a part of it.

Why Work with Us?

  • We have a supportive and inclusive team that embraces individuality and diversity.
  • We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry.
  • You will have exposure to ongoing training & development opportunities from day one.
  • We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.
  • We support vulnerable communities through our Helping Hands workplace giving program, where every dollar our team donates, JB matches, and together we have donated more than $35m to our charity partners to make a meaningful difference.
  • We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions.
  • We offer flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program, and more.

About the Role

As a Retail Sales Associate, you will have the opportunity to create, support, and contribute to a high-performance culture, ensuring that great customer experience is enabled across the store, including:

  • Helping across a number of areas within our stores from customer-facing to our back-of-house.
  • Providing a high level of customer service standards, including pre, during, and post-sale.
  • Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.
  • Supporting the efficient delivery and processing of stock into store, following store receiving processes.

About You

  • You have a passion for home entertainment, music, movies, technology, appliances, and/or games.
  • You are enthusiastic, passionate, and highly motivated.
  • You have a customer focus and are result-driven.
  • You can communicate effectively with a diverse group of people.

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you, please don't hesitate to apply.



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