Customer Service Ambassador for Social Impact

2 weeks ago


Gladstone Central, Queensland, Australia The Salvation Army Full time

About the Role

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The Salvation Army is a leading Christian charity in Australia, dedicated to making a positive impact on the lives of disadvantaged individuals and families.

As a Retail Assistant at our Gladstone location, you will play a vital role in providing exceptional customer service and contributing to the success of our retail operations.

Key Responsibilities:

  • Deliver outstanding customer experiences, ensuring that every interaction meets our high standards.
  • Assist with the execution of marketing and promotional activities, driving sales and increasing brand awareness.
  • Maintain accurate records of donations and stock levels, ensuring seamless store operations.
  • Support visual merchandising initiatives, creating an engaging shopping experience for customers.

Requirements:

  • Previous experience in retail or customer-facing roles, with a proven track record of delivering excellent service.
  • Ability to work collaboratively as part of a team, prioritizing tasks and managing time effectively.
  • Demonstrated presentation and communication skills, both verbal and written.

What We Offer:

  • A competitive salary package, including level 3 General Retail Award conditions.
  • A unique opportunity to make a positive impact on the community, aligning with your values and passion for social responsibility.
  • A supportive and inclusive work environment, with opportunities for career development and growth.
  • A range of employee benefits, including staff store discounts, access to counseling services, and chaplaincy support.

We offer a total estimated annual salary of around $45,000 - $50,000 based on national averages, depending on location and individual qualifications.



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