Store Operations Manager

7 days ago


Wangaratta, Victoria, Australia Telstra Full time
About the Role

To drive sales and high standards of customer service, you will support the Store manager in executing the store strategy. As a key team member, you will lead and develop a team of Customer Advisors to achieve performance targets.

Key Responsibilities
  • Coach Customer Advisors day-to-day for the delivery of sales and customer experience targets.
  • Owning and guiding the store in the absence of the Store Manager ensures a seamless transition.
  • Oversee the induction and ongoing training of new team members.
  • Execute business initiatives to meet and achieve store targets for each quarter of the financial year.

Salary: $80,000 - $110,000 per annum based on location and experience.

Required Skills and Qualifications
  • Demonstrated experience influencing people in a retail environment.
  • Outstanding communication skills.
  • Advanced appreciation of customer needs and proficient in resolving customer issues.
Benefits
  • Corporate discounts and benefits.
  • Fantastic team environment.
  • Highly rewarding sales environment.
  • Excellent career growth prospects.


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