High-Performance Operations Manager

1 week ago

Melbourne Airport, Australia Australia Post Full time
Operations Lead Job Description

Company Overview:

Australia Post is a leading logistics and postal services provider, delivering innovative solutions to customers across the country. As an Operations Lead, you will be part of our Melbourne Gateway Facility team, driving operational excellence and contributing to the company's mission to deliver like never before.

Salary:$120,000 - $150,000 per annum, depending on experience

Job Description:

We are seeking an experienced Operations Lead to oversee operations, manage large teams, and drive operational improvements at our Melbourne Gateway Facility. The successful candidate will lead multiple operational shifts to achieve service standards and performance targets, ensuring smooth parcel processing and delivery operations.

The role involves overseeing staff allocation, operational performance, and managing resources effectively to meet the demands of both Express Post and International services. You will also support the implementation of cost-saving initiatives, network innovation programs, and operational improvements, while promoting a culture that prioritizes customer service, safety, and teamwork.

Required Skills and Qualifications:

  • Significant experience in operational leadership within large and complex environments, with a proven ability to manage teams and deliver operational excellence.
  • A strong understanding of industrial relations, HR, OH&S policies, and financial management.
  • Excellent communication and negotiation skills, with the ability to engage stakeholders and resolve conflicts.
  • Tertiary qualifications in business management or a related field (preferred but not essential).

Benefits:

  • A culture of continuous learning and development with opportunities to grow your career within Australia Post.
  • Competitive salary and benefits package.
  • A focus on work-life balance, with flexible working arrangements available to support your personal needs.

About You:

We are looking for a leader who thrives in a fast-paced environment, brings a proactive, solution-focused mindset, and has a passion for driving results. You will need to be someone who leads by example, embodies the One Australia Post culture, and is focused on delivering excellence across all operational aspects.

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