Operational Team Leader
4 weeks ago
The Shift Manager is responsible for leading and managing operational teams allocated to shifts to achieve productivity, safety, and customer performance standards. The role requires effective communication of standards, expectations, and procedures to the operational team.
Key Responsibilities- Directs the use of equipment in a safe and productive manner to contribute to safe practices and productivity.
- Manages the performance of the operations team to ensure a safe and efficient operation.
- Liaises with Agents and Vessels' Chief Officer to coordinate tasks consistent with sequence of discharge and load plans.
- Completes and processes all required documents, including damage, discharge, and load plans.
- Communicates with vessel Chief Officers and client representatives to ensure performance objectives are achieved according to the vessel plan.
- Monitors compliance with employment terms, OH&S, and Environmental legislation and company policy, and takes necessary corrective action.
- Resolves queries and issues raised by the workforce and elevates them to the Operations Manager when necessary.
- Identifies and submits hazard and near miss reports, conducts safety observations, and recommends corrective action to the Operations Manager.
- Supervisory experience in stevedoring or a similar industry.
- Experience in high-risk operating environments.
- Understanding of operational capabilities of machinery and lifting gear.
- Experience in regulated workplace environments.
- Appropriate licenses, such as forklift, rigger, or crane.
- Computer skills, including Excel, Word, and Outlook.
- Tertiary qualifications in logistics or a related field.
- Team management and leadership.
- Problem-solving ability.
- Negotiation skills.
- Communication skills.
- Focus on safety.
- Conflict resolution.
- Customer-focused and responsive to customer requirements.
- Performance and task-driven.
- Analytical and financial understanding.
- Time management.
At Qube, we recognize that our people are our most important asset and drive our organization's success. We attract the right people and reward performance, which is vital for our business objectives.
Benefits- Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery, and more through the Qube Fit program.
- Discounted health insurance.
- Special paid leave for volunteering activities.
- Unlimited access to the employee assistance program delivered through TELUS Health.
- Generous paid parental leave.
- Access to the Qube wellbeing program.
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