Retail Team Lead

2 days ago

Bunbury, Western Australia beBeeCustomer Full time $65,000 - $85,000

Role Summary:

We are seeking a dedicated and customer-focused individual to take on the challenge of leading our retail team.

The ideal candidate will possess strong leadership skills, with the ability to motivate and guide others to achieve exceptional results.

Key Responsibilities:
  • Oversee daily retail store operations, ensuring seamless execution of tasks and duties
  • Train and lead a team of retail assistants, fostering a culture of excellence and teamwork
  • Provide expert customer service and water testing advice, building strong relationships with customers
  • Recommend pool and spa chemical and equipment solutions, staying up-to-date with industry trends and developments
  • Manage administrative duties, including scheduling services, rostering, and system updates, with a focus on efficiency and productivity
  • Handle stock control, merchandising, and cash reconciliation, maintaining accurate records and reports
  • Ensure compliance with company procedures and safety standards, upholding the highest standards of quality and professionalism
Requirements:
  • Strong people skills and confidence in customer service, with the ability to communicate effectively with diverse groups
  • Motivation and initiative to drive store success, with a proactive and solutions-focused mindset
  • Able to lead and mentor others, providing guidance and support to help team members grow and develop

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