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HVAC Service Technician

2 months ago

Sydney, New South Wales, Australia Vertiv Co Full time
About Vertiv Co

Vertiv Co is a leading provider of innovative technology solutions for the data center, communication network, and commercial building industries.

We are committed to helping our customers build future-ready infrastructures that support their business needs.

Job Summary

We are seeking a highly skilled HVAC Service Technician to join our team. As an HVAC Service Technician, you will be responsible for providing expert technical support and maintenance services to our customers.

Key Responsibilities
  • Planning and Reporting
    • Plan and schedule customer service maintenance visits in a structured and methodical manner.
    • Accurately record hours worked, call out and response times using digital reporting tools.
    • Complete field service reports for every maintenance and service call attended.
  • Operational Delivery
    • Carry out commissioning, service maintenance, and after-hours service commitments in a professional and efficient manner.
    • Maintain relationships with customers through professional interactions and provide customer feedback to the Vertiv Co team.
    • Stay up-to-date with training requirements across multiple Vertiv Co technologies.
    • Maintain company vehicles and personal appearance to the appropriate company standard.
    • Manage personal onboard spares inventory, record, and report inventory use.
  • WHS, Environment, and Quality
    • Comply with all Work, Health & Safety, Environment, and Quality obligations.
    • Actively promote safety in the workplace.
  • Daily Work Duties and Expectations
    • Hold a valid driver's license (may involve visits to remote sites).
    • Be prepared for overnight or longer trips.
    • Work independently and be on an on-call roster.
    • Attend customer service calls.
    • Use ladders, scissor lifts, and scaffolding.
    • Work in tight and restricted locations.
    • Work on and around energized electrical equipment.
    • Work on live refrigerant lines and pressure vessels.
    • Work at heights (requires Work at Heights Training and refreshed every 5 years).
    • Work on HVAC mechanical systems that may involve awkward body positions.
    • Lift, carry, and relocate equipment and components.
    Requirements
    • Mechanical Trade Certificate (state-dependent).
    • Restricted Electrical License.
    • Refrigerant Handling License.
    • Technical knowledge of data centers, telecom, commercial, and industrial or similar industries.
    • Proven track record within the Air – Conditioning or other precision cooling industry as a service technician.
    • Thermal controls and networking knowledge.
    • Proficiency in Microsoft Office.